Definitions
"Campaign" – means where the creative for a Mailing, the selected data whether supplied by Hello Market or uploaded by the Customer and or the landing page, when chosen, is approved together in the “My Campaign” page of the Site.
"Content" – means including and not limited to, the mail–pack formats, design templates, stock images, graphics, fonts, text, our data, campaign history, uploaded images and data, landing pages and any captured and consented data from landing pages, software tools or other materials.
"Downstream Access" – means companies who collect and distribute mail into Royal Mail’s mail-centres for final processing onto local delivery offices, where they are delivered.
"GDPR" – means the EU's General Data Protection Regulations.
"Pre-Pay" – is Hello Market's pre-payment system which allows you to transfer money to your account to use when checking out instead of entering payment details upon checkout.
"Mailing" – means the approved Product which manifests as one to many pieces of direct mail, such as a printed and personalised postcard or one-piece mailer, that Hello Market print and despatch into the postal system as part of the Services
"Postal Scheme" - means the Post Office Inland Letter Post Scheme and any replacement or amendments to the Scheme relating to inland postal services made by Royal Mail under section 89 of the Postal Services Act 2000.
"Products" – means your choice of and to make amendments to (a) pre-designed templates; (b) data which can be selected by a range of parameters to be included in your Mailing; (c) stock images and clip art which can be added to pre-designed templates; (d) fonts which can be chosen and edited within pre-designed templates; (e) a range of landing pages; (f) upload data and images into private storage on our servers; and (g) downloading of data captured from campaign landing pages.
"Services" – means the provision of an online, one-stop direct mail design, production and mailing service that incorporates a choice of pre-designed industry-ready direct mail templates and formats, a design editor, a range of fonts, stock images, a selectable database of UK adults, facilities to upload and store Customer data and images, a store of campaign history, a choice of interactive Landing Pages, online 3D image proofing, digital printing and personalisation, a range of postal options and a choice of payment options.
"Site" – means the website giving the Customer access to the Services the URL of which is www.hellomarket.co.uk. The Company reserve the right to change the design and features of the website from time to time.
"The System" – means the electronic system providing the Services to the Customer.