Uploading Data and Security

You can upload your address list of up to 50,000 addresses in either CSV or Excel formats to Hello Market and we'll import the data for use with your campaign.

Data will be held on Hello Market's System for a maximum of 30 days after initial import unless the data is being used to process a purchase. After this time Hello Market will automatically delete the data and further data must be re-imported before purchase. We will always inform you via your registered email address one week before the data is due to expire.

Once your mailing has been produced and released for mailing the mailing data associated with that campaign will be deleted from our systems.

We will NEVER share your data or use it ourselves other than to create your campaigns.

Hello Market encrypts all information moving between your computer and our website using 128 bit SSL encryption, this ensures that your data is safe and cannot be intercepted by anyone else.

Your data is stored in an award-winning data centre which is monitored 24/7 by automated management systems combined with an onsite central monitoring team, security guards and CCTV.

We take data security very seriously and have ISO27001 certification. We are also members of the UK Direct Marketing Association, which means we follow best practice guidelines on handling data at all times.

Hello Market is bound by the EU General Data Protection Regulations (GDPR). The GDPR is a regulation in EU law on data protection and privacy for all individuals within the European Union. You are responsible for ensuring that you have a legal basis for processing and mailing any data you provide to Hello Market as set out by the GDPR. Find out more about Hello Market and the GDPR.

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